TERMS AND CONDITIONS OF SERVICE – E-COM GROUP LLC
TERMS AND CONDITIONS OF SERVICE – E-COM GROUP LLC
1. PROVISION OF SERVICES
- Scope of Services: E-com Group Global LLC (the “Company”) shall provide the Customer (the “Customer”) with account management, advertising optimization, and strategic consultancy services for e-commerce platforms. The specific scope of these services is defined in the Order Form executed by both parties.
- Access Authority: The Customer is responsible for providing the Company with continuous and sufficient access (e.g., Seller Central permissions) to marketplace panels and advertising accounts necessary for the performance of the services.
- Independent Contractor: The Company is an independent contractor. Nothing in this agreement creates a partnership, joint venture, or employer-employee relationship.
2. FEES AND PAYMENT TERMS
2.1 Service Fees: The Customer agrees to pay the Company the fees set forth in the Order Form.
2.2 Late Payment: In the event of late payment, interest charges shall apply as determined by the agreement between the parties or as permitted by applicable law.
2.3 Advertising Budget: All advertising expenditures (PPC, DSP, etc.) shall be charged directly by the respective platform to the Customer’s defined payment method. The Company shall not be liable for these costs; its responsibility is limited to the optimization of said budget.
3. DATA PROTECTION AND MARKETING AUTHORIZATION (KVKK/GDPR)
3.1 Data Processing and Marketing: In accordance with KVKK, GDPR, and other applicable data protection regulations, the Company has the right to process and use data provided by the Customer (such as names, contact information, and corporate data) for the purposes of service execution, statistical analysis, and marketing activities, including the promotion of other services, campaign notifications, and newsletters.
3.2 Communication Consent: The Customer hereby consents to receive marketing-related communications from the Company via email, telephone, or other communication channels. The Customer reserves the right to opt-out of such marketing communications at any time.
4. CONFIDENTIALITY AND PROPRIETARY RIGHTS
4.1 Customer Data: All trade secrets, customer lists, and branded materials belonging to the Customer shall remain the exclusive property of the Customer.
4.2 Company Intellectual Property: All strategies, optimization models, workflows, and reporting templates developed by the Company during the provision of services are the sole intellectual property of the Company.
4.3 Confidentiality: Neither party shall disclose any non-public, proprietary information of the other party to any third party during or after the term of this agreement.
5. TERM AND TERMINATION
5.1 Automatic Renewal: Unless otherwise agreed in the Order Form, the term of service shall automatically renew for successive periods of equal duration as specified in the Order Form.
5.2 Notice of Termination: Either party may terminate the agreement by providing written notice in accordance with the notice period specified in the Order Form.
5.3 Obligations Upon Termination: Upon termination, all outstanding fees for services rendered and any early termination fees (if applicable under the agreement) shall become immediately due and payable.
6. NON-SOLICITATION OF PERSONNEL
During the term of this agreement and for a period thereafter as defined in the agreement between the parties, the Customer shall not, directly or indirectly, solicit, hire, or engage in a commercial relationship that bypasses the Company with any of the Company’s employees or subcontractors. In the event of a breach, the liquidated damages specified in the agreement shall apply.
7. LIMITATION OF LIABILITY
Notwithstanding anything to the contrary, the Company’s total aggregate liability arising out of or related to this agreement shall not exceed the total fees paid by the Customer to the Company during the specific period preceding the event giving rise to the claim, as defined in the Order Form.
8. GOVERNING LAW AND JURISDICTION
This agreement shall be governed by the laws of the jurisdiction where the Company’s principal place of business is located. Any disputes arising from this agreement shall be settled exclusively by the competent courts of said jurisdiction.
USA: For services rendered through the US entity, this agreement shall be governed by the laws of the State of Wyoming.