{"id":3353,"date":"2026-02-24T23:14:14","date_gmt":"2026-02-24T20:14:14","guid":{"rendered":"https:\/\/e-comgroup.com\/tr\/?page_id=3353"},"modified":"2026-02-24T23:14:14","modified_gmt":"2026-02-24T20:14:14","slug":"hizmet-sartlari-ve-kosullari","status":"publish","type":"page","link":"https:\/\/e-comgroup.com\/tr\/hizmet-sartlari-ve-kosullari\/","title":{"rendered":"H\u0130ZMET \u015eARTLARI VE KO\u015eULLARI – E-COM GROUP LLC"},"content":{"rendered":"

1. H\u0130ZMETLER\u0130N SA\u011eLANMASI<\/strong><\/h2>\n

1.1 Hizmet Kapsam\u0131:<\/span><\/strong> E-com Group E-ticaret ve \u0130hracat Anonim \u015eirketi\u00a0(\u201c\u015eirket\u201d), M\u00fc\u015fteri\u2019ye (\u201cM\u00fc\u015fteri\u201d); e-ticaret platformlar\u0131 i\u00e7in hesap y\u00f6netimi, reklam optimizasyonu ve stratejik dan\u0131\u015fmanl\u0131k hizmetleri sunacakt\u0131r. Bu hizmetlerin spesifik kapsam\u0131, her iki taraf\u00e7a imzalanan Sipari\u015f Formu<\/strong> (Order Form) ile belirlenir. <\/span><\/p>\n

1.2 Eri\u015fim Yetkisi:<\/span><\/strong> M\u00fc\u015fteri, hizmetlerin ifas\u0131 i\u00e7in gerekli olan pazaryeri panellerine (\u00f6rne\u011fin Seller Central yetkileri) ve reklam hesaplar\u0131na, \u015eirket’in hizmet verebilmesi i\u00e7in gerekli olan kesintisiz ve yeterli eri\u015fimi sa\u011flamakla y\u00fck\u00fcml\u00fcd\u00fcr.<\/span><\/p>\n

2. \u00dcCRETLER VE \u00d6DEME KO\u015eULLARI<\/strong><\/h2>\n

2.1 Hizmet \u00dccretleri:<\/span><\/strong> M\u00fc\u015fteri, Sipari\u015f Formu\u2019nda belirtilen \u00fccretleri \u015eirket\u2019e \u00f6demeyi kabul eder. <\/span><\/p>\n

2.2 Gecikme:<\/span><\/strong>\u00d6demelerin vadesinde yap\u0131lmamas\u0131 durumunda, taraflar aras\u0131ndaki anla\u015fmada belirlenen veya y\u00fcr\u00fcrl\u00fckteki yasalar\u0131n izin verdi\u011fi azami oranda gecikme faizi uygulan\u0131r. <\/span><\/p>\n

2.3 Reklam B\u00fct\u00e7esi:<\/span><\/strong> T\u00fcm reklam harcamalar\u0131 (PPC, DSP vb.), ilgili platform taraf\u0131ndan do\u011frudan M\u00fc\u015fteri\u2019nin tan\u0131ml\u0131 \u00f6deme y\u00f6nteminden tahsil edilir. \u015eirket bu maliyetlerden sorumlu de\u011fildir; \u015eirket’in sorumlulu\u011fu s\u00f6z konusu b\u00fct\u00e7enin optimizasyonu ile s\u0131n\u0131rl\u0131d\u0131r.<\/span><\/p>\n

3. VER\u0130 KORUMA VE PAZARLAMA YETK\u0130S\u0130 (KVKK\/GDPR)<\/strong><\/h2>\n

3.1 Veri \u0130\u015fleme ve Pazarlama:<\/span><\/strong> KVKK, GDPR ve ilgili di\u011fer veri koruma d\u00fczenlemeleri uyar\u0131nca \u015eirket; M\u00fc\u015fteri taraf\u0131ndan sa\u011flanan verileri (isim, ileti\u015fim bilgileri ve kurumsal veriler gibi) hizmetin ifas\u0131, istatistiksel analizler ve \u015eirket\u2019in di\u011fer hizmetlerinin tan\u0131t\u0131m\u0131, kampanya bildirimleri ve b\u00fcltenler dahil olmak \u00fczere pazarlama faaliyetleri amac\u0131yla i\u015fleme ve kullanma hakk\u0131na sahiptir. <\/span><\/p>\n

3.2 \u0130leti\u015fim Onay\u0131:<\/span><\/strong> M\u00fc\u015fteri, \u015eirket\u2019ten e-posta, telefon veya di\u011fer ileti\u015fim kanallar\u0131 arac\u0131l\u0131\u011f\u0131yla pazarlama ama\u00e7l\u0131 iletiler almay\u0131 i\u015fbu belge ile kabul eder. M\u00fc\u015fteri, bu pazarlama iletilerini alma onay\u0131n\u0131 diledi\u011fi zaman geri \u00e7ekme hakk\u0131n\u0131 sakl\u0131 tutar.<\/span><\/p>\n

4. G\u0130ZL\u0130L\u0130K VE M\u00dcLK\u0130YET HAKLARI<\/strong><\/h2>\n

4.1 M\u00fc\u015fteri Verileri:<\/span><\/strong> M\u00fc\u015fteri\u2019ye ait t\u00fcm ticari s\u0131rlar, m\u00fc\u015fteri listeleri ve markal\u0131 materyaller M\u00fc\u015fteri\u2019nin m\u00fcnhas\u0131r m\u00fclkiyetinde kalacakt\u0131r. <\/span><\/p>\n

4.2 \u015eirket Fikri M\u00fclkiyeti:<\/span><\/strong> Hizmetlerin sunumu s\u0131ras\u0131nda \u015eirket taraf\u0131ndan geli\u015ftirilen t\u00fcm stratejiler, optimizasyon modelleri, i\u015f ak\u0131\u015flar\u0131 ve raporlama \u015fablonlar\u0131 \u015eirket\u2019in yegane fikri m\u00fclkiyetidir. <\/span><\/p>\n

4.3 Gizlilik:<\/span><\/strong>Taraflardan hi\u00e7biri, bu s\u00f6zle\u015fmenin s\u00fcresi boyunca veya sonras\u0131nda, di\u011fer tarafa ait kamuya a\u00e7\u0131k olmayan m\u00fclki bilgileri \u00fc\u00e7\u00fcnc\u00fc taraflara if\u015fa etmeyecektir.<\/span><\/p>\n

5. S\u00dcRE VE FES\u0130H<\/strong><\/h2>\n

5.1 Otomatik Yenileme:<\/span><\/strong> Sipari\u015f Formu\u2019nda aksi belirtilmedik\u00e7e, hizmet s\u00fcresi Sipari\u015f Formu\u2019nda belirlenen s\u00fcrelerle ayn\u0131 uzunlukta olacak \u015fekilde otomatik olarak yenilenir. <\/span><\/p>\n

5.2 Fesih Bildirimi:<\/span><\/strong> Taraflardan her biri, Sipari\u015f Formu\u2019nda belirtilen ihbar s\u00fcresine uygun olarak yaz\u0131l\u0131 bildirimde bulunmak kayd\u0131yla s\u00f6zle\u015fmeyi feshedebilir. <\/span><\/p>\n

5.3 Fesih Sonras\u0131 Y\u00fck\u00fcml\u00fcl\u00fckler:<\/span><\/strong> Fesih durumunda, sunulan hizmetler i\u00e7in \u00f6denmemi\u015f t\u00fcm \u00fccretler ve (e\u011fer anla\u015fmada belirtilmi\u015fse) erken fesih bedelleri derhal muaccel hale gelir ve \u00f6denecektir.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

6. PERSONEL\u0130N KORUNMASI (REKABET YASA\u011eI)<\/strong><\/h2>\n

S\u00f6zle\u015fme s\u00fcresi boyunca ve taraflar aras\u0131ndaki anla\u015fmada tan\u0131mlanan s\u00fcre zarf\u0131nda M\u00fc\u015fteri; \u015eirket\u2019in \u00e7al\u0131\u015fanlar\u0131n\u0131 veya alt y\u00fcklenicilerini do\u011frudan veya dolayl\u0131 olarak i\u015fe almayaca\u011f\u0131n\u0131, onlara i\u015f teklif etmeyece\u011fini veya \u015eirket\u2019i devre d\u0131\u015f\u0131 b\u0131rakacak \u015fekilde bir ticari ili\u015fkiye girmeyece\u011fini kabul eder. \u0130hlal durumunda, anla\u015fmada belirlenen cezai \u015fartlar uygulan\u0131r.<\/span><\/p>\n

7. SORUMLULUK SINIRLANDIRMASI<\/strong><\/h2>\n

Aksine herhangi bir h\u00fckme bak\u0131lmaks\u0131z\u0131n, \u015eirket\u2019in bu s\u00f6zle\u015fmeden do\u011fan toplam sorumlulu\u011fu; talep do\u011furan olaydan \u00f6nceki belirli bir d\u00f6nemde (Sipari\u015f Formu’nda tan\u0131mland\u0131\u011f\u0131 \u015fekilde) M\u00fc\u015fteri taraf\u0131ndan \u015eirket\u2019e \u00f6denen toplam \u00fccreti a\u015famaz.<\/span><\/p>\n

8. UYGULANACAK HUKUK VE YETK\u0130L\u0130 MAHKEME<\/strong><\/h2>\n

Bu s\u00f6zle\u015fme, \u015eirket\u2019in ana merkezinin bulundu\u011fu yarg\u0131 b\u00f6lgesinin yasalar\u0131na tabidir. Bu s\u00f6zle\u015fmeden do\u011fan her t\u00fcrl\u00fc ihtilaf, s\u00f6z konusu yarg\u0131 b\u00f6lgesindeki yetkili mahkemeler taraf\u0131ndan \u00e7\u00f6z\u00fcmlenecektir.<\/span><\/p>\n

T\u00fcrkiye:<\/span><\/strong> T\u00fcrkiye \u00fczerinden al\u0131nan hizmetlerde do\u011facak ihtilaflarda \u0130stanbul (\u00c7a\u011flayan) Mahkemeleri<\/strong> ve \u0130cra Daireleri yetkilidir.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

1. H\u0130ZMETLER\u0130N SA\u011eLANMASI 1.1 Hizmet Kapsam\u0131: E-com Group E-ticaret ve \u0130hracat Anonim \u015eirketi\u00a0(\u201c\u015eirket\u201d), M\u00fc\u015fteri\u2019ye (\u201cM\u00fc\u015fteri\u201d); e-ticaret platformlar\u0131 i\u00e7in hesap y\u00f6netimi, reklam optimizasyonu ve stratejik dan\u0131\u015fmanl\u0131k hizmetleri sunacakt\u0131r. Bu hizmetlerin spesifik kapsam\u0131, her iki taraf\u00e7a imzalanan Sipari\u015f Formu (Order Form) ile belirlenir. 1.2 Eri\u015fim Yetkisi: M\u00fc\u015fteri, hizmetlerin ifas\u0131 i\u00e7in gerekli olan pazaryeri panellerine (\u00f6rne\u011fin Seller Central…<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3353","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nH\u0130ZMET \u015eARTLARI VE KO\u015eULLARI - E-COM GROUP LLC | E-Com Group | Amazon Dan\u0131\u015fmanl\u0131k - SPN - Amazon Dan\u0131\u015fmanl\u0131\u011f\u0131<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/e-comgroup.com\/tr\/hizmet-sartlari-ve-kosullari\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"H\u0130ZMET \u015eARTLARI VE KO\u015eULLARI - E-COM GROUP LLC\" \/>\n<meta property=\"og:description\" content=\"1. 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